Privacy Policy

Effective Date: October 14, 2026

Shore Sentry Property Services LLC, doing business as ShoreSentry (“ShoreSentry,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

Information We Collect

We may collect personal information that you provide directly to us, including:

  • Name

  • Mailing address

  • Property address

  • Email address

  • Mobile phone number

  • Billing information

  • Emergency contact information

  • Property access instructions

  • Property-related notes and preferences

  • Service requests

  • Inspection reports

  • Property photographs

  • Contractor and vendor information

  • Communication preferences

We may also collect information related to your use of the ShoreSentry website, mobile application, customer portal, and related services.

How We Use Your Information

We may use your information to:

  • Provide home watch, property management, property care, inspection, and related services

  • Create and manage your ShoreSentry account

  • Schedule and perform property visits

  • Prepare and deliver inspection reports and photographs

  • Communicate about your property, appointments, repairs, invoices, and service requests

  • Coordinate contractors and service providers at your request

  • Process payments and invoices

  • Send account, service, billing, and property-related notifications

  • Maintain records of property inspections and services

  • Respond to questions and customer support requests

  • Improve our services and customer experience

  • Comply with legal, regulatory, insurance, and accounting requirements

SMS / Text Messaging Privacy

If you provide your mobile number and opt in to receive text messages from Shore Sentry Property Services LLC, doing business as ShoreSentry, we may send transactional and customer-care messages related to your account and services.

These messages may include:

  • Property inspection updates

  • Report-ready notifications

  • Appointment and service updates

  • Property condition alerts

  • Urgent property notifications

  • Invoice and payment reminders

  • Scheduling and access notifications

  • Customer support messages

Message frequency varies depending on your account activity and service needs. Message and data rates may apply.

You may reply STOP to opt out of SMS communications and HELP for assistance.

We do not sell or share your SMS opt-in data, mobile phone number, or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.

Consent to receive text messages is not a condition of purchasing ShoreSentry services.

Twilio specifically checks for clear non-sharing language for mobile numbers and opt-in consent during A2P campaign review. Twilio

Sharing of Information

We may share information only when reasonably necessary to operate our business and provide services to you.

This may include sharing limited information with:

  • Contractors or service providers performing work at your property

  • Payment processors

  • Software and technology providers

  • Email and messaging service providers

  • Insurance providers

  • Accountants, attorneys, or professional advisors

  • Government authorities when required by law

We do not sell your personal information.

We do not provide your personal information to third parties for their independent marketing purposes.

SMS opt-in data and messaging consent are excluded from any permitted sharing described above and will not be sold, rented, transferred, or shared with third parties or affiliates for marketing or promotional purposes.

Property Access and Security Information

Because ShoreSentry provides property management and home watch services, we may receive sensitive property access information such as:

  • Lockbox codes

  • Alarm codes

  • Smart-lock information

  • Gate codes

  • Garage access codes

  • Key locations

  • Other property access instructions

We use reasonable administrative and technical safeguards to protect this information and limit access to authorized personnel who require it to perform services for your property.

Property Photographs and Inspection Records

ShoreSentry may collect photographs, inspection reports, notes, and other documentation related to your property.

These records are used to:

  • Document scheduled inspections

  • Identify and report property concerns

  • Provide service history

  • Support repair and maintenance recommendations

  • Maintain accurate records of services provided

We do not use private property photographs for advertising or promotional purposes without permission.

Payment Information

Payments may be processed through third-party payment processors such as Stripe.

ShoreSentry does not store complete credit or debit card numbers on its own systems. Payment providers may collect and process financial information in accordance with their own privacy and security policies.

Cookies and Website Information

Our website may use cookies or similar technologies to:

  • Improve website functionality

  • Understand how visitors use our website

  • Remember preferences

  • Maintain security

  • Improve performance

You may be able to control cookies through your browser settings.

Data Security

We use reasonable physical, administrative, and technical measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no internet-based system or electronic storage method can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to:

  • Provide services

  • Maintain inspection and service records

  • Complete billing and accounting obligations

  • Resolve disputes

  • Comply with legal and insurance requirements

We may retain certain records after your service relationship ends when reasonably necessary for legitimate business or legal purposes.

Your Choices

You may contact us to:

  • Update your contact information

  • Correct inaccurate information

  • Update communication preferences

  • Request that certain information be deleted where legally permitted

  • Opt out of non-essential communications

You may opt out of SMS messages at any time by replying STOP.

Third-Party Services

Our website, mobile application, or communications may link to third-party services.

ShoreSentry is not responsible for the privacy practices of third-party websites, contractors, vendors, or service providers.

Children’s Privacy

ShoreSentry services are intended for adults and property owners.

We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.

Any updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Shore Sentry Property Services LLC
Doing Business As: ShoreSentry

Website: shoresentrynj.com

Email: kyle@shoresentrynj.com

Phone: (609) 604-5577

Service Area: Cape May County and Atlantic County, New Jersey